Conditional Step Navigation
Skip steps entirely based on previous answers. For example, jump from Step 1 straight to Step 3 if the user selects "Individual" (no company info needed). This combines multi-step forms with conditional logic.
In the builder sidebar, click Steps. Each step row has a Conditions button (the funnel icon). Click it to open that step's visibility conditions.
On Step 2 ("Company Details"), add a condition: Skip this step if Account Type is Individual. Users who select "Individual" on Step 1 will skip directly to Step 3.
The progress bar automatically adjusts to show progress through the visible steps only. A user skipping Step 2 sees a 2-step progress bar (not 3).
Preview the form. Select "Individual" on Step 1 — you should skip to Step 3. Go back and select "Business" — Step 2 appears. Check the Workflow Logs to verify conditional field data is correct in both cases.
Conditional steps work with as many conditions as you need, using AND/OR logic. Combined with conditional field visibility, you can build highly personalised form flows that feel like a guided conversation rather than a long questionnaire.